PATIENT INFO

General Information

Pathology and Radiology

Era Health uses an on-site Pathology service, Australian Clinical Labs .  The service is available from 8.30 am – 3.30 pm Monday to Friday.

Patient results

Your doctor will advise when they expect your results to arrive at the practice. In most instances, you will not be advised of “normal” test results unless you request our doctor for this to occur.

In the event of a clinically significant result, you will be contacted as soon as possible to make a follow up appointment to discuss the results with your doctor.

Please ensure that you advise us of any change to your contact details.

Locum / after hours service

After Hour Services

13SICK, NATIONAL HOME DOCTOR

SERVICE PH (03) 9429 5677.

Home visits and after hours medical care is provided by our accredited locum service, the “Melbourne Medical Deputising Service”.
To seek after hours care or request a home visit when our practice is closed,
please call (03) 9429 5677.
A private consultation fee applies to utilise this service, however, a rebate may be claimed from Medicare Australia.
In the case of an EMERGENCY, patients should dial 000 for an ambulance or call their local public hospital casualty department.
Patients with Private Health Cover can access the 24 hour Emergency Department at the Epworth Hospital on (03) 9426 6324, or the Cabrini Health Emergency Department on (03) 9508 1500.
Please note that out of pocket fees will apply.

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